Customer Relationship Management (CRM) systems are essential for any fitness studio. The best CRM systems allow you to manage your customers, track their progress, and use the data to make more informed decisions about your business. They also help you better understand your customers, anticipate their needs, and provide a better overall experience.
CRM systems for fitness studios should include features such as an automated email marketing system, an integrated payment processor, and an easy-to-use user interface. Additionally, a good CRM will come with analytics and reporting capabilities to provide insights into customer behavior.
A great CRM for fitness studios will also have features such as customer segmentation, appointment scheduling, and loyalty programs. With the right CRM, you can easily manage your customers, track their progress, and use all the data to make smarter decisions.
One of the main functions of gym software is scheduling appointments. It allows customers to book online by themselves. They can check the booking availability of their favorite fitness instructor or trainer and book a schedule that works best for them. Dates and times are automatically reserved for customers, no need to call to confirm. Another benefit of using the software is that it can also send automated reminders to clients and instructors about their schedules. So you won't miss an appointment.
Gym software is an important tool for administrative tasks like managing your client base. This allows users to view their client's profile and membership details and easily track their client's progress and performance. The software can help increase customer retention by creating loyalty program mechanisms and giving or selling gift cards.
Best CRM Systems for Fitness Studios
DIKIDI Business
This is an online booking and service business management system available in 87 different countries. You can use their software for free. Your basic plan includes online booking, appointment scheduling, appointment analysis, customer database, chat with customers and staff, and more!
Your customers can book anytime and anywhere as they have 8 different booking options. You can book through the online application, direct link, Dikidi.net website, widget or even through their social media apps Facebook and Instagram.
Additional features include service promotions, payroll calculations, loyalty programs, notifications, income and expenses, and inventory accounting.
They have 3 plans: Minimal, Standard and Full starting from 9.50/month
PushPress
This gym management software was developed by gym owners with a mission to make gym management the easiest part of starting a fitness business. They have 3 plans to choose from, Free, Pro, and Max.
The free plan is suitable for small studios looking to grow and develop the system. This includes unlimited user threads, unlimited admins, up to 100 members and 2 employees. Internal integrations like store app, check-in app, screen app, member app, waitlist, migration, appointment, follow up, up to 1 event, 1 pre-order and 1 document.
Glofox
This might be the last piece of fitness software on the list, but it's not the least. It's an all-in-one software solution that they promise to bring success to any size fitness business anywhere in the world. They serve over 80 countries and support 17 languages.
The software is perfect for HIIT and gyms, gyms, indoor cycling and rowing, boxing and martial arts, and health and fitness clubs. They are open to SMEs and franchises. Their capabilities are not limited to management tools, but also include marketing tools, sales tools, member experience and retention tools. You'll need to fill out the form to find out their software pricing based on your business and needs, and to schedule a demo.
